Privacy Policy

Privacy Policy

# Privacy Policy

At Axentra Logistic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://axentralogistic.com/, or use our logistics and transportation services.

## 1. Information We Collect

We may collect the following information:

### Personal Information

* Name
* Email address
* Phone number
* Shipping and delivery information
* Company name
* Any other information voluntarily submitted through forms, quote requests, or customer support communications

### Non-Personal Information

* IP address
* Browser type
* Device information
* Website usage data
* Cookies and similar tracking technologies

## 2. How We Use Your Information

We use your information to:

* Provide logistics and freight transportation services
* Process shipments and service requests
* Respond to inquiries and customer support requests
* Send operational updates regarding shipments and deliveries
* Improve our website and customer experience
* Comply with legal obligations
* Communicate with you regarding requested services

## 3. SMS Communications and Consent

If you provide your mobile phone number and consent to receive SMS messages, we may send text messages related to:

* Shipment updates
* Delivery notifications
* Customer support communications
* Appointment reminders
* Service-related alerts

Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

## 4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information with service providers that assist in operating our business, processing shipments, providing customer support, or maintaining our website. These service providers are contractually required to protect your information and use it only for authorized business purposes.

**No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.**

**SMS opt-in data, SMS consent, and mobile phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes.**

**Information sharing to subcontractors in support services, such as customer service, is permitted only to the extent necessary to provide those services.**

We may also disclose information when required by law or to protect our legal rights.

## 5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

## 6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

* Improve website functionality
* Analyze website traffic
* Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

## 7. Your Privacy Rights

You may request to:

* Access your personal information
* Correct inaccurate information
* Delete your personal information, subject to legal requirements

To exercise these rights, please contact us using the information below.

## 8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.

## 9. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Axentra Logistic
Website: https://axentralogistic.com/
Email: [info@axentralogistic.com](mailto:info@axentralogistic.com)

Service

Data / Information Processing

Our advanced technology enables us to track every detail, from serial numbers and stock rotation codes to customer work scopes, quality inspections, and sampling reports. We excel in managing data and information with the utmost precision, ensuring no detail is overlooked.

Material Handling Equipment

Facility Profile

Connect with Best Logistics, Inc.

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